Privacy Policy
Effective Date: January 12, 2026
At Altiora Gym (altioragym.com), we respect the privacy of our athletes, parents, and coaches. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our store or make a purchase.
1. Information We Collect
When you visit Altiora Gym, we collect certain information to provide a seamless shopping experience:
Personal Information: This includes your name, shipping address, billing address, email address, and phone number, which you provide when placing an order or signing up for our newsletter.
Payment Information: Payment processing is handled by secure, third-party providers (such as Shopify Payments, PayPal, or Stripe). Altiora Gym does not store your full credit card numbers on our servers.
Device and Browsing Data: We automatically collect information about your device, including your IP address, browser type, and how you interact with our site (e.g., pages viewed and links clicked) using cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
Fulfill and ship your orders for gymnastics equipment.
Communicate with you regarding order status, tracking, and customer support.
Screen orders for potential risk or fraud.
Send you marketing communications and updates about new equipment (only if you have opted in).
Optimize our website performance to better serve the gymnastics community.
3. Sharing Your Information
We share your Personal Information with third parties that help us operate our business:
Service Providers: We use platforms like Shopify to power our online store.
Shipping & Logistics: Because we operate a specialized shipping model, we share your name and address with our manufacturing and shipping partners to ensure your equipment is delivered directly to you.
Compliance with Law: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information.
4. Data Retention
When you place an order through Altiora Gym, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Cookies
We use cookies to enhance your experience. These allow the site to remember your cart items and help us understand site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
6. Your Rights
Depending on your location (such as the EU under GDPR or California under CCPA), you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.
7. Security
We take the security of your data seriously. We use industry-standard encryption and security protocols to protect your personal information during transmission and storage.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, or if you have questions or a complaint, please contact us by email at:
Email: support@altioragym.com
Website: altioragym.com